1. Try Before You Pay

Because we offer a free guided trial before any payment is required, we encourage every customer to test the Service on their own device and connection first. This is the best way to confirm it works for your setup before subscribing.

2. After You Subscribe

Since plans are activated immediately and trials are available beforehand, subscriptions are generally non-refundable once activated. If the Service was not delivered as described or is not working due to an error on our side, contact us within 48 hours of activation and we will make it right — through a fix or a refund, at our discretion.

3. What’s Not Covered

• Issues caused by your own internet connection or device incompatibility (we help you check compatibility before you subscribe).
• Change of mind after a successful trial.
• Partial-period refunds for early cancellation.

4. How to Request a Refund

Message us on WhatsApp or through our Contact page with your account details and the issue you experienced. We aim to respond within a few hours.

5. Changes to This Policy

We may update this Refund Policy from time to time. The current version always applies to new subscriptions.